A report from the Arizona Ombudsman-Citizens’ Aide into allegations that the state medical board: violated Arizona licensing laws for medical doctors; permitted a Board member’s service to exceed legal term limits; and that its Executive Director and Deputy Director approved procedures and directed staff to operate in ways that violated state laws, has substantiated 19 allegations and found one indeterminate. The report recommends "changes to state laws to enhance public safety through criminal background checks, primary source verification of qualifications, use of national verification services and elimination of unnecessary steps [and] a review of AMB licenses issued since September 2011 by the Arizona Auditor General. Most importantly, until new licensing laws pass through authorized means, the Board must adhere to existing Arizona laws." The Board's Executive Director was removed following a 5-4 Board vote last month. Following the vote board chairman Gordi Khera said “We need to gain the trust of the public,” adding “The members of the Arizona Medical Board take our responsibility seriously and want to assure the public and medical community they can be confident in the licensing procedure.”